Company FAQs
Company & Background
Where is One Dynamic Group S.A. (ODG) based?
We are headquartered in Panama, leveraging the country's strategic position as a global logistics hub to serve international markets efficiently.
Does ODG manufacture its own products?
Yes. While we distribute third-party premium brands, we also own and operate manufacturing facilities where we produce our proprietary product lines under strict quality control standards.
Logistics & Export
Which regions do you export to?
Our distribution network covers The Americas, Europe, Middle East, and Asia-Pacific. Thanks to Panama's Colon Free Zone, we provide optimized transit times for global shipments.
Do you handle customs documentation for international exports?
Yes, our dedicated logistics team manages all necessary export documentation, certificates of origin, and compliance paperwork required for smooth entry into your destination country.
Commercial Terms & Pricing
What are the standard payment terms for wholesale orders?
Standard terms are Wire Transfer (T/T). For established long-term partners, we may discuss credit facilities and alternative payment instruments subject to financial auditing.
Is there a Minimum Order Quantity (MOQ)?
MOQs vary by product category and brand. For proprietary ODG lines, we offer flexible MOQ tiers to support growing businesses. Contact your regional sales manager for a specific price list.
Support & After-Sales
What is the warranty policy on manufactured parts?
All ODG manufactured parts come with a standard limited 12-month warranty against manufacturing defects. Detailed warranty brochures are available for each product line.
ODG Product Lines
What specialize product categories does ODG focus on?
Our core expertise lies in engine components, high-performance braking systems, suspension kits, and precision transmission parts for both passenger and commercial vehicles.